Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you submit a contact form, place an order inquiry, apply for a franchise, interact with our chatbot, or communicate with us by phone, email, or social media.

• Name, phone number, email address, and branch preferences
• Delivery or location details relevant to orders and inquiries
• Messages, application details, and other information you choose to submit
• Basic technical data such as browser type, device information, pages visited, and referring source

2. How We Use Information

We use collected information to operate and improve the Tita Yayoy's website and related services.

• Respond to questions, reservations, and customer support requests
• Review and process franchise applications and follow-up communications
• Coordinate order requests, branch handoffs, and service updates
• Maintain website security, prevent abuse, and troubleshoot technical issues
• Improve our website, menu experience, and customer communications

3. When We Share Information

We do not sell personal information. We may share information only when reasonably necessary to operate the business, such as with internal staff, relevant branch personnel, website service providers, or professional advisers who help us run the website and process inquiries.

We may also disclose information if required by law, regulation, lawful request, or to protect the rights, safety, and property of Tita Yayoy's, our customers, or the public.

4. Cookies and Website Tools

Our website may use cookies, embedded scripts, analytics tools, and security features to support core functionality, measure website performance, and prevent spam or fraudulent activity. You can manage cookies through your browser settings, although some features may not function properly if disabled.

5. Data Retention and Security

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including customer support, order handling, franchise evaluation, legal compliance, recordkeeping, and dispute resolution.

We use reasonable administrative and technical safeguards to protect personal data. However, no website or transmission method is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Subject to applicable law, including the Data Privacy Act of 2012 in the Philippines, you may request access to, correction of, or deletion of your personal information, or ask questions about how it is being processed.

To make a privacy-related request, email titayayoys.inquiries@gmail.com. We may ask for enough information to verify your identity before acting on a request.

7. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate adult involvement. If you believe a child has provided personal information through the site, contact us so we can review and address the issue.

8. Policy Updates and Contact Details

We may update this Privacy Policy from time to time to reflect operational, legal, or website changes. Updates will be posted on this page with a revised effective date.

For privacy questions, contact Tita Yayoy's Restaurant at titayayoys.inquiries@gmail.com or visit our Contact Us page.